Horario de 09:00 a 19:00 de Lunes a viernes

 

Our shipping costs are the cheapest of the market, for the purpose you receive your order quickly, in perfect conditions and at the lowest price possible. We regularly ship from Madrid to the rest of the country and the world.

- FREE shipping up to 60 euro for Spain and Balearic Islands with Correos - standard shipping. FREE shipping up to 80 euro for Spain Peninsula with MRW - fast shipping.

FREE shipping up to 150 euro for Canary Islands, Ceuta, Melilla and Andorra with Correos - standard shipping.

- FREE shipping up to 350 euro for any other country of European Union with Correos - standard shipping.

Currently we don’t have FREE SHIPPING for the rest of the countries.

- Shipping costs from just 5 euro

- Possibility of collecting your order in any of our stores WITH NO SHIPPING COSTS. To pick up your order in any of our stores we will inform you of the arrival by phone. You must bring the order number and the ID of the person who made the purchase (indispensable requirement). Service available for orders collected in any of our stores located in Madrid. Pick-ups will be only made from Monday to Friday from 09:00 to 19:00.

Our transportation fees are automatically calculated by our software during the purchase process, depending on the weight and volume of each of the items added to the Cart. Thus, you will always be able to calculate the shipping costs of your order, national or international.

We also offer a faster delivery service with the company MRW. This service is only available for shipping to the Peninsula (not including Balearic Islands, Canary Islands, Ceuta, Melilla and the rest of the country).

International orders

International orders are paid to FANTASTICA through Credit Card. 

Please note: your purchase might be subject to custom duties and/or taxes determined by the custom of each country once the parcel arrives to its destination. FANTASTICA can´t control or predict any of these charges. To know more, please contact with your local custom office.

Delivery time in Spain

Orders are managed between 1 and 2 working days once they’ve been correctly paid. Orders made during the weekend or feast days (official), will be processed the following working day.

Orders will be processed and sent only on working days (from Monday to Friday, excluding feast days)

If you choose to receive your order with Correos: the estimated delivery time in Spain is between 3 and 8 working days. For the delivery is very important to provide, once you have registered in EsFantastica.com all your personal data (Full name, home address, phone, mobile phone, etc.) We can also send the order to your workplace if you provide us the name of your company so there won’t be any delays or issues with the delivery. You have to bear in mind that all incorrect or incomplete addresses will cause delays on the delivery and /or additional costs.

Please remember that during high season periods (Christmas, Halloween and Carnival); delivery time may be a little bit longer.

The maximum delivery time is 30 days, established by law. However, the regular delivery time using Correos de España is between 3 and 8 working days once the purchase has been made.

To avoid disappointments, please bear in mind that this periods and delivery times are just estimated. We do everything in our hands to deliver your order as soon as possible; however we are not responsible for the delays caused by Correos.

We DO NOT deliver to P.O Boxes.

Please note: shipping costs for the Canary Islands don’t include customs clearance, insular council taxes and local taxes which must be paid by the addressee of the merchandise. For more information, please contact your local custom office.

If you choose MRW to receive your order: the estimated delivery time in Spain is between 2 and 4 working days.

Orders are always delivered from Monday to Friday before 19:00.

Delivery times for International Shipping

For international shipping the estimated delivery time is between 10 and 25 working days since we receive the payment in our account, depending on the custom services of each country.

Please note that during high season periods (Christmas, Halloween and Carnival); delivery time may be a little bit longer.

Once we have sent your order, we will provide you the tracking number of your parcel so you can follow it through Correos.

To avoid disappointments, please bear in mind that this periods and delivery times are just estimated. We do everything in our hands to deliver your order as soon as possible; however we are not responsible for the delays caused by Correos.

Phone: (+34) 91 366 7358  /  Mobile phone: +34) 628 213 254 It will be our pleasure to assist you! Customer support schedule: Monday to Friday from 9:00 to 19:00

 

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